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These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator.This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc.GMG Radio is one of the UK's largest radio groups and operates stations across the UK under the brands of Real Radio, Smooth Radio & Rock Radio.

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National bulletins are broadcast at other times of the day. You can contact Smooth Radio via our Contact us page.

Smooth Radio provides local travel bulletins at morning and evening peak times and during weekends when the need arises. Regional News Editor – Bethan Davies Smooth Radio's programme schedule can be found by clicking here. Between the hours 0600 – 10 - 1900 Monday to Friday and 1400 – 1800 Saturday and Sunday, programming is local.

If you are unhappy with the response you have received, you can complain directly to Ofcom.